Privacy Policy
Effective date: [Month Day, Year]
This Privacy Policy explains how WeCallMedia LLC, operator of Home Meals Guide (“we,” “us,” or “our”), handles information when you visit this website or call the number shown on it.
Information you give us
If you complete our form, we collect your first and last name, phone number, ZIP code, and your answers to our questions: whether you have Medicaid through a health plan, your borough, and whether you have worried about running out of food. Your answers are only sent to us when you submit the form. We do not ask for your Medicaid ID, Social Security number, date of birth, or medical diagnoses on this website.
When you submit the form, we also keep a record of your consent: the exact consent wording you agreed to, the date and time, your IP address, and your browser type.
Information collected automatically
Our hosting provider may record basic technical information such as your IP address, browser type, the pages you view, and the referring website, to operate and secure the site and to measure advertising performance.
We use TrustedForm, a service from ActiveProspect, which records how you interact with this page (such as clicks, typing, and scrolling) so we can show independent proof of the consent you gave. This record is kept by ActiveProspect and shared only with the companies named in the consent.
Phone calls
If you call the number on this site, the call may be recorded, and information about the call (such as the number you called from, the time, and its length) may be kept. During the call you may share information about your Medicaid plan, household, food access, and health so the screener can tell you whether you may qualify. With your permission, this information may be shared with your Social Care Network or Medicaid health plan to make a referral.
How we use information
- To have a screener call or text you about home-delivered meal benefits, as you agreed in the consent on our form;
- To keep records that show you gave consent;
- To operate and improve the site and measure advertising performance.
You can withdraw consent at any time by replying STOP to a text, telling the caller, or emailing [privacy@example.com].
How we share information
- With the companies named in the consent on our form (WeCallMedia LLC), only to contact you about this benefit;
- With service providers that host the site or handle calls for us;
- When required by law or to protect against fraud.
We do not sell information about your health.
Your choices
You may ask us what information we hold about your call, or ask us to delete it, by emailing [privacy@example.com]. Residents of some states have additional rights under state law, and we will honor requests as those laws require.
Children
This website is not directed to children under 13.
Contact
WeCallMedia LLC, [Street Address, City, State ZIP]. Email: [privacy@example.com].